Independent cruise assistance USA availability varies by location
Cruise ship sailing on open water

Independent cruise assistance

Call About an Eligible Cruise Booking, Change, or Cancellation.

Discuss eligible requests involving Royal Caribbean, Carnival, Disney Cruise Line, MSC, Norwegian, Princess, Virgin Voyages, Celebrity, Costa, or Silversea.

Call about new service: (919) 674-3085Calls are for eligible new requests. Participation and availability vary.

A suitable call

Who this number is intended to help

  • New bookings for a listed cruise brand
  • Eligible changes or cancellations for a listed cruise brand
  • The caller is authorized to make decisions for the reservation
01

New Voyages

Discuss dates, destinations, ships, and cabin needs

02

Booking Changes

Review eligible guest, sailing, or cabin requests

03

Cancellations

Ask about applicable cruise-line rules and penalties

What this line covers

Service options to discuss by phone

Choose the description closest to your request. Final availability and terms come from the independent provider or licensed professional.

01

New cruise booking

Discuss destinations, embarkation ports, dates, travelers, cabin type, and itinerary preferences.

02

Sailing change

Review an eligible request to change a ship, date, itinerary, or cabin, subject to provider rules.

03

Cancellation request

Ask about applicable cancellation procedures, deadlines, penalties, credits, and refund eligibility.

04

Cabin and guest needs

Discuss occupancy, accessibility, bedding, dining, and other eligible booking considerations.

05

Cruise package planning

Review eligible cruise components while confirming what is and is not included in the quoted total.

06

Reservation review

Verify guest names, documents, itinerary, taxes, fees, deposits, final-payment date, and cancellation terms.

CHECK YOUR LOCATION

Speak with someone about this request.

Call the dedicated line: (919) 674-3085

Before calling

Have a few useful details nearby

  1. 1Traveler names and dates of birth
  2. 2Destination, date range, port, and cabin preference
  3. 3Existing reservation details for changes
  4. 4Questions about deposits, fees, documents, and cancellation terms

Important: Confirm traveler names, travel documents, itinerary, cabin, accessibility needs, included items, total price, deposit, final-payment date, and cancellation schedule.

Common questions

Know what to expect before you call

Which cruise brands are included?

Royal Caribbean, Carnival, Disney Cruise Line, MSC, Norwegian, Princess, Virgin Voyages, Celebrity, Costa, and Silversea are targeted.

Are changes always permitted?

No. Eligibility, inventory, fees, and price differences depend on the cruise line, fare, sailing, timing, and booking channel.

Are deposits or refunds guaranteed?

No. Deposit requirements, penalties, credits, and refund eligibility depend on the applicable booking terms.

Is this an official cruise-line website?

No. This is an independent travel-service website and is not owned, operated, or endorsed by any named cruise line.

Independent website notice: This website is not owned, operated, sponsored, or endorsed by Royal Caribbean, Carnival, Disney Cruise Line, MSC Cruises, Norwegian Cruise Line, Princess Cruises, Virgin Voyages, Celebrity Cruises, Costa Cruises, and Silversea Cruises. Brand names and trademarks belong to their respective owners.

Independent cruise assistance

Ready to check availability?

Use this site's dedicated number for your request.
Call now: (919) 674-3085
Call (919) 674-3085